Troubleshooting Guide
Befour products are built to operate reliably for years. Should you find that your device is not working properly, you may be able to diagnose and fix the issue yourself. Click on your model part number below to view solutions to common issues.
Should you determine your device needs to be returned to Befour for repair, please refer to the Service & Repair page, or call our Service Department at 800-367-7109.
Enter your serial number or select your scale
Serial number not found
Please verify your serial number again, select your scale below or contact support for further information.
FS-0900
FS-0961
MX115
MX160
MX170
MX202
MX282
MX305 - Column Scale
MX306
MX308
MX310
MX377
MX420
MX450
MX450D
MX480
MX480D
MX480D-ADA
MX490D
MX805
MX807
MX808
MX810
MX877
MX905
MX908
MX910
MX977
PS-5700
PS-6600 ST
PS-6615
PS-6700
PS-7700
PS-8070
PS6600
PS6701
PS8060
SCAL17MC
SCAL20MC
SCAL31MC
SCAL38MC
SCAL41MC
SCAL42MC
SCAL45MC
SCAL46MC
SCAL49MC
SCAL81DH
SCAL85DH
SCAL87DH
SCAL88DH
SCAL91DH
SCAL95DH
SCAL97DH
VS-0800
VS0700T
VS0700W
WH-1062
WH-1080