Service & Repair
Please complete the "Request Service" form below to contact Befour, Inc. Service Department if there is a problem with your Befour product or unit needs to be sent in for repair.
If it is determined that product needs service or repair, Befour will issue a Return Authorization number (RA#). Any product returned to the factory without a valid RA# will be refused.
How To Request Service
Do not send your scale yet!
Thank you for your request.
You will be contacted within 24-48 hours by a team member for further instructions. A Return Authorization Number (RA#) is needed for your return or your scale will not be received in.
We will contact you with next steps.
Thank you for your request.
Based on the Serial Number provided, this scale is no longer eligible for service due to its age. Please contact Befour directly to discuss options.
Contact UsIf you would like to request a quote on a new scale, please click here.